CONFIDENTIAL – As our 61-year-old client turned right into a store aisle, she found herself on the floor.

Confidential. As our 61-year-old client turned right into a store aisle, she found herself on the floor. She noticed her pants and shoes were wet and saw a trail of water about 20 feet long coming from under the service desk. A store would be liable for falls on its premise if they are caused by a foreign substance of which they had actual or constructive notice, and for which they did not warn their customers. That is exactly the case in this instance. The water clearly came from an area controlled solely by store employees who therefore will be charged with actual knowledge of that foreign substance. Additionally, the floor covering is of such a substance that water on the floor is many times impossible to see, so there is no comparative negligence attributable to our client. She suffered injuries to her wrist, hip and knee. Claims Management.